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We Are Here For You
Talk to
real people.
We are a small, focused company based in Guwahati, Assam. If you have a
question about a product, an order, or anything else — you will reach a
person who knows the answer. No bots, no automated runaround.
question about a product, an order, or anything else — you will reach a
person who knows the answer. No bots, no automated runaround.
We Are Here For You
Every question
gets a
real people.
Call Us
+91 98642 81913
Available Monday to Saturday, 11am to 6pm IST. We pick up.
Email Us
info@radiumlifesciences.com
We aim to reply within one business day. For order queries,
include your order number.
include your order number.
Visit Our Office
Guwahati, Assam
Opposite Decora Marriage Hall, H.R. Path, R.G. Baruah Road, Zoo Road, Guwahati 781005, Assam, India
OFFICE HOURS
Monday – Friday
11:00 AM – 6:00 PM
Saturday
11:00 AM – 4:00 PM
Sunday
Closed
Public Holidays
Closed
All times in IST (Indian Standard Time). Emails sent outside office hours are answered the next working day.
Follow Us
Send us a message
Tell us what you need and we will get back to you within one business day. Fields
marked * are required.
marked * are required.
We do not share your details with any third party. Your information is only used to respond to your enquiry.
OUR LOCATION
Radium Lifesciences
Opposite Decora Marriage Hall
H.R. Path, R.G. Baruah Road
Zoo Road, Guwahati 781005
Assam, India
📞
+91 98642 81913
✉️
info@radiumlifesciences.com
🕒
Mon–Fri: 11am–6pm
Saturday: 11am–4pm IST
📍 Get Directions on Google Maps
Saturday: 11am–4pm IST
Common Questions
Before you write,
check if we
already answered it.
How long does delivery take?
Most orders across India are delivered within 4 to 7 working days from the date of dispatch. Metro cities typically receive orders in 3 to 5 days. You will receive a tracking link by email or SMS once your order ships.
Can I return a product if it does not work for me?
Please read our full return and cancellation policy on the website. In general, we accept returns for products that are damaged or defective on arrival. We recommend giving any Ayurvedic supplement at least 4 to 6 weeks of consistent use before assessing whether it is working, as Ayurvedic medicines build their effect over time.
I have a medical question about one of your products. Who should I ask?
For general questions about a product’s ingredients, dosage, and intended use, we are happy to help. For questions about interactions with specific medications, use during pregnancy, or treatment of diagnosed medical conditions, please consult a doctor or registered Ayurvedic practitioner. We can provide product information but we are not in a position to give medical advice.
Can I place an order over the phone?
Currently our products are ordered online through our website. If you are having difficulty placing an order online, call us during office hours and we will walk you through it or help you place it another way.
Is shipping really free?
Yes. Shipping is free on all orders across India with no minimum order value. You do not need a coupon code or a specific cart amount. Every order ships free.
Do you offer wholesale or bulk pricing?
Yes. If you are a retailer, pharmacy, clinic, or distributor interested in stocking our products, please contact us by phone or email with your details and requirements. We will get back to you with our wholesale terms.
My order has not arrived. What do I do?
If your order has not arrived within 10 working days of your order date, please contact us with your order number and we will investigate with our courier partner. Most delays are resolved quickly. You can reach us by phone at +91 98642 81913 or by email at info@radiumlifesciences.com.
Are your products available in physical stores?
Our products are currently sold primarily through our website. We are working on expanding distribution. If you would like to stock our products at your pharmacy or store, contact us about wholesale arrangements.